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Fast
and
easy

24/7 Check-in
Whatever time you choose for your arrival

Smart Apart Living Wien Hauptbahnhof runs in an automated and contactless self-service mode. 

Remember: 

Check-in on the day of arrival is possible anytime from 2:00 p.m. onward.

For check-out on the day of departure, we ask you to vacate your apartment by 11:00 a.m. at the latest!

Spontaneous guests without a reservation can book on-site at the check-in terminal (subject to availability). Fast and easy. Just follow the "step-by-step instructions" on the monitor to receive the key card and access your apartment in no time at all.

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Check-in WITHOUT reservation

  • Select your language
  • Number of nights you are planning to stay
  • Number of people
  • Select the apartment of your choice
  • Enter your personal data
  • Check your reservation
  • Make your payment by cash or credit card *)
    (pin code required)

 

At the pay terminal:

  • Select your nationality
  • Check your entries
  • Select receipt printing YES | NO 
  • Sign in the signature field
  • Don’t forget your payment card! 
  • A keycard for your apartment is then created (please drop it in the check-out box on your day of departure)
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Check-in WITH reservation

  • Select your language
  • Enter your reservation number
  • A keycard for your apartment is then created (please drop it in the check-out box on your day of departure*)

*) We accept the following payment methods: EC/Maestro-Card, Euro/Mastercard and Visa Card. 
 

You need an invoice for your company? Please provide us with the necessary details via mail to office@smart-apart.at and we will send you the invoice after your departure electronically.

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